OUR BUSS

  

 

OUR MINI-BUSSES

   

   

OUR TRUCKS

   

DRIVER SAFETY AND AWARENESS

On appointment, ever driver is put through a stringent training program. This training program concentrates on all aspects of safe and correct driving techniques, as well as on the individual requirements of each client.

Our drivers are registers for insurance and the company contributes 50% towards the premiums.

Our vehicles are also equipped with all the necessary safety equipment to comply with legislation and customer requirements.

It is a long standing at Mabhoko Logistics that our drivers should be well rested. It was established that most accidents involving heavy motor vehicles can be attributed to fatigue.

Each vehicle is equipped with a state of the art tracking system, which is a perfect tool in managing vehicle movement, and to monitor adequate daily resting periods for drivers. Drivers are encouraged to arrange with the vehicle co-ordinators for additional resting periods, rather than being tired behind the steering wheel.

The impact of hazardous spills on the environment and the human life can be devastating and costly. All Mabhoko Logistics depots are equipped with an emergency clean up kit to immediately attend to smaller spills. Bigger spills will be attended to by a contracted company.

COMMUNICATION WITH DRIVERS

Fast and effective communication is of the utmost importance, and Mabhoko Logistics pride itself in maintaining professional contract with all their clients. Every effort is made to visit client sites regarding any issues that may place the client relationship in jeopardy. The client1s needs and requirements are thoroughly researched, and accommodated as far as possible.

Mabhoko Logistics employs different means to support effective communications with drivers, personnel and clients alike. The vehicle satellite tracking system allows operational personnel to track any vehicle.

Vehicles are well equipped and our drivers are issued with cell phones. This enables office personnel, drivers and management to stay in touch, and to act quickly when required.

 

LOADING AND OFFLOADING OF CONSIGNMENT

Mabhoko Logistics aims to collect any load as soon as it is possible and ready to dispatch. As in any business, there are times that certain orders need to be prioritized. In such an instance management will proactively communicate and negotiate with the client.

Drivers employed by Mabhoko Logistics are frequently trained with regards to every aspect of loading and offloading procedures for each client. Safety, correct loading and offloading procedures, correct load securing and handling of consignment papers, are all areas in which each driver is trained.

Mabhoko Logistics has a long ago adopted an attitude of compliance and adherence to Traffic Acts. Our Drivers are trained not to overload and are coached in correct loading procedures for specific vehicles. Documentation related to any load are kept and completed by the driver, as well as by personnel on the load site. The daily number of loads is meticulously tracked, and loads in transit are closely monitored.

In the event that Mabhoko Logistics is required to handle the transported product, extreme care is taken to appoint only the best company with highly skilled personnel and the correct equipment to safely handle and move loads-thus minimizing the possibility of any damage to the load product. 

 

MAINTENENCE

Mabhoko Logistics places a high value on preventative maintenance and continuously strives to keep vehicle downtime to a minimum. Vehicles are well maintained at the workshop. Vehicles are scheduled for three days maintenance per month, with all services dome as prescribed by manufacturers. Back up vehicles are available on short notice should excessive down time occur.

Proper breakdown procedures are in place to deal promptly and effectively with all such incidents. En-route breakdowns are handled by Mabhoko Logistics technical support in conjunction with vehicle manufacturers, and are resolved in the shortest possible time. Clients are kept informed of any possible delays in delivery, as vehicle controllers are in constant communications with technicians and the driver.

Mabhoko Logistics has successfully built a country wide network of capable and reliable companies, assisting with breakdowns, load shifting, accidents, driver illness, or any other situation that may arise.

 

GOODS IN TRANSIT INSURANCE

Upon clients` written request, loads transported are covered by Mabhoko Logistics` s comprehensive Goods in Transit Insurance. It is Mabhoko` s policy to avoid freight damage at all cost, and no stone is left unturned to achieve this. In the case of unforeseen damage or loss, a thorough investigation will be done within 30 days of the occurrence of such an incident. During this period clients and their customers will be updated on any progress made on the outcome of such an investigation. Mabhoko Logistics will continuously search for new technology or trends that will prevent damage or loss.

STAFF UPLIFTMENT AND RETAINMENT

Mabhoko Logistics is very conscious of the social environment and the local communities within which it operates. The local communities play a vital role in providing the company with the necessary skills and expertise.

External training needs, such as additional vehicle training, are provided, and drivers are forced to attend an annual external driving course presented by the different manufacturers Diver Academies. Each driver also attends a monthly in-house training session and briefing, where transport and personnel matters are discussed.